Terms & Conditions

1. Definitions

Throughout these Terms, the following words carry the meanings set out below:

"Cahaya"

means the legal practice operating under the name Cahaya, with principal offices at Suite 17-4, KOMTAR, Jalan Penang, 10000 George Town, Penang, Malaysia.

"We / Us / Our"

refers to Cahaya.

"You / User"

refers to any individual accessing this website or engaging our services.

"Site"

means the website accessible at cahayaaa.pro and its associated pages.

"Services"

means the legal advisory and representation services offered by Cahaya, as described on this Site.

"Agreement"

means these Terms & Conditions, together with any formal engagement letter or retainer agreement signed between you and Cahaya.

"Content"

means all text, images, data, and materials appearing on this Site.

2. Acceptance of Terms

By accessing this Site, you indicate that you have read and understood these Terms. If you do not agree, please discontinue your use of the Site.

Use of this Site and engagement of our Services is available only to individuals aged 18 and above with the legal capacity to enter into a binding agreement under Malaysian law. By submitting an enquiry or engaging our services, you represent that you meet this requirement.

Browsing this Site does not itself create a solicitor-client relationship. Such a relationship is established only upon our written confirmation of engagement.

3. Service Description

Cahaya provides family law advisory and representation services in Malaysia, including but not limited to:

• Confidential family consultations addressing civil and Syariah matters
• Representation in divorce, separation, custody, and ancillary relief proceedings
• Ongoing family counsel arrangements for clients with continuing needs

Our services are available in Penang and, where the matter permits, across Malaysia. The scope, fees, and terms of each engagement are confirmed in a written engagement letter. Information on this website is for general guidance only and does not constitute legal advice.

We reserve the right to decline any enquiry or engagement at our professional discretion, without being required to provide reasons.

4. User Responsibilities

When using this Site or engaging our Services, you agree to:

• Provide accurate and complete information in all communications
• Use this Site for lawful purposes only
• Refrain from any activity that could disrupt, damage, or impair the Site's function or security
• Comply with the instructions of your legal team during any engagement
• Notify us promptly of any changes to information relevant to your matter

You must not use this Site to:

• Submit false, misleading, or fraudulent information
• Harass, threaten, or cause distress to any person
• Attempt unauthorised access to any part of the Site or its systems
• Reproduce, distribute, or adapt Site Content without our written consent
• Engage in any activity that could expose Cahaya to liability

5. Intellectual Property

All content on this Site — including text, design, images, and layout — is the property of Cahaya or its licensors and is protected by applicable intellectual property laws. Nothing on this Site transfers to you any right, title, or interest in that content.

You are granted a limited, non-exclusive, non-transferable licence to access and view this Site for personal, non-commercial use. This licence does not extend to systematic copying, redistribution, or commercial use of any Site Content.

Documents prepared by Cahaya in the course of a professional engagement remain the intellectual property of Cahaya until fees are settled in full, at which point ownership of the client's specific documents passes to the client.

6. Payment Terms

Fees for our services are set out on this Site as indicative starting points and confirmed in each engagement letter. All fees are quoted in Malaysian Ringgit (RM).

• Consultation fees are payable in advance of the session
• Representation fees are structured as agreed in the engagement letter, typically with an initial payment upon confirmation
• The Continuing Family Counsel Programme fee is payable annually at the commencement of each programme year

Payment is accepted by bank transfer and such other methods as are indicated on your invoice. Receipts are issued upon clearance of funds.

Where a matter is discontinued at your request after work has commenced, fees for work performed to that point are payable in accordance with the engagement letter. We do not offer blanket refunds once professional services have been delivered.

7. Service-Specific Terms

7.1 Quiet Family Consultation

Consultations are scheduled by appointment and held in private. The written summary provided afterwards is for the client's personal use only. It does not constitute a legal opinion or advice in the formal sense and should not be shared or relied upon as such by third parties.

7.2 Divorce and Custody Representation

Representation begins upon receipt of the signed engagement letter and initial payment. The scope of our engagement is limited to what is specified in that letter. Changes to scope require written agreement. Timelines in proceedings are subject to court scheduling and the conduct of other parties, which are outside our control.

7.3 Continuing Family Counsel Programme

The programme operates on an annual basis. Unused consultation sessions do not carry forward to subsequent years. The programme may be renewed by mutual agreement at the end of each year. Standing representation within the programme is subject to the scope agreed at the outset.

8. Disclaimers

The information on this Site is provided for general informational purposes only. It does not constitute legal advice, and no solicitor-client relationship is created by your use of this Site alone. Legal matters are fact-specific, and the information here may not apply to your particular circumstances.

We take care to keep the information on this Site reasonably current, but we make no representation that it reflects the most recent legal developments at any given time.

We do not represent that any particular outcome is achievable in your matter. Legal proceedings involve uncertainty, and the conduct of opposing parties, courts, and other factors are beyond our control.

9. Limitation of Liability

To the extent permitted by Malaysian law, Cahaya's liability to you arising from your use of this Site is limited to direct losses and excludes indirect, consequential, or incidental losses.

Liability for professional services rendered is governed by the engagement letter and the applicable professional conduct rules of the Malaysian Bar.

Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, or for fraud, or for any other matter that cannot lawfully be excluded or limited.

10. Indemnification

You agree to indemnify and hold Cahaya, its lawyers, and staff harmless from any claim, loss, or expense (including reasonable legal costs) arising from your breach of these Terms, your misuse of this Site, or any inaccurate information you have provided to us, to the extent that such claim would not have arisen but for that breach or misuse.

11. Termination

You may discontinue use of this Site at any time. Termination of a professional engagement is governed by your engagement letter and the professional conduct rules of the Malaysian Bar.

We may withdraw your access to this Site or decline to continue an enquiry at our discretion, particularly where these Terms have been breached.

Provisions that by their nature should survive termination — including those relating to intellectual property, disclaimers, and limitation of liability — continue to apply.

12. Dispute Resolution

These Terms are governed by the laws of Malaysia. Any dispute arising in connection with them is subject to the jurisdiction of the courts of Malaysia.

Where a dispute arises in connection with our professional services, we encourage clients to raise the matter with us directly in the first instance. We take client concerns seriously and seek to address them without recourse to formal proceedings where that is possible.

Clients who are dissatisfied with the handling of a complaint may refer the matter to the Malaysian Bar's Disciplinary Board in accordance with the Legal Profession Act 1976.

13. General Provisions

• Entire Agreement: These Terms, together with any engagement letter, constitute the entire agreement between you and Cahaya with respect to this Site and our Services.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force.
• Waiver: Failure to enforce any right under these Terms on a particular occasion does not constitute a waiver of that right.
• Assignment: You may not assign any rights or obligations under these Terms without our written consent.
• Notices: Formal notices under these Terms should be sent in writing to our address or to [email protected].

14. Changes to Terms

We may update these Terms from time to time. When we do, we will revise the "Last Updated" date above. Material changes will be communicated to clients with whom we have an active engagement.

Your continued use of this Site after changes are posted constitutes your acceptance of the revised Terms. If you do not agree with the changes, you should discontinue use of the Site.

15. Contact

Questions about these Terms are welcome. Please contact us at: